Ashly Thielke has a BA from MetroState University in Marketing. She has extensive knowledge and experience in sales, marketing, communications and project management. She has over 14 years of experience in serving customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Ms. Thielke has extensive financial aid knowledge and technical experience in financial aid management systems to include Banner, PeopleSoft, and Datatel Colleague.