Helping students reach their full potential with

Innovative Financial Aid Solutions

From fully automated IRS verification to interim staffing and compliance audits — every ProEd service is built by financial aid people for financial aid people, and integrates with any school system using very little IT resource.

  • Work remotely
  • Full or part-time
  • Nationwide
  • Flagship
Professional reviewing a smartphone while using a laptop for financial aid verification services

01

Automated Verification Solution

ProVerifier+

ProVerifier+ Financial Aid Solutions is an automated verification solution that retrieves electronic tax data directly from the IRS within 72 hours of completing an e-Signed IRS Form 4506-T. Students and their parents do not have to obtain a tax transcript from the IRS. Let ProVerifier+ Financial Aid Solutions do the work for you!

  • IRS tax data in 72 hours
  • 350+ Smart Rules built in
  • Mobile-friendly student portal
  • Documents pushed to your imaging system
  • New

02

Scholarship management, end to end

ProScholar

One platform to match, apply, review, award and renew. ProScholar connects every step of the scholarship lifecycle — from a nightly import of your student data through committee review and budget-aware awarding, to renewals that roll forward on their own.

  • Automatic eligibility matching
  • Weighted committee rubrics
  • Budget-aware awarding
  • Hands-off renewals
  • Inbound & outbound
Customer support professional working on a laptop for ProED financial aid services

03

Fully staffed, financial aid trained

Call Center

A fully staffed call center for both inbound and outbound projects. Our Call Center provides extensive knowledge in financial aid and admissions processes. Our high quality customer care services allow schools to focus on operational processes. There are no setup or training fees. We bill on a per call basis; making us the most cost effective option on the market.

  • No setup fees
  • No training fees
  • Billed per call
  • Aid & admissions expertise
  • Adobe Acrobat Sign
Hand signing a digital document on a tablet using an electronic signature

04

Electronic signature service

ProEd Sign

ProEd Sign is our electronic signature service powered by Adobe Acrobat Sign. With ProEd Sign, students have the ability to complete and submit forms electronically from a smartphone or computer. Forms handle multiple signatures with ease and efficiency. Eliminates processing steps including document handling, scanning, linking, storing and shredding.

Processing steps this eliminates:

  • Document handling
  • Scanning
  • Linking
  • Storing
  • Shredding
  • ProWork
Professional processing financial aid documents on a computer in a remote office workspace

05

Day-to-day backroom processing

ProWork Remote Processing

ProEd offers a variety of remote processing services used together or separately. With ProWork Remote Processing, we help college clients with day-to-day backroom processes. Remote processing services include:

  • Return of Title IV (R2T4) calculations
  • Satisfactory Academic Progress (SAP) reviews and appeals
  • Professional Judgment (PJ) or Special Circumstance reviews
  • Cost of Attendance adjustments
  • Clock Hour and non-standard aid eligibility, packaging and awarding
  • Need analysis and corrections
  • Term-based aid packaging and awarding
  • Federal Work-Study administration
  • Electronic Data Exchange to include data loads and transfers
  • Direct Loan and Pell reconciliation tool for resolving loan/grant aid discrepancies
  • Direct Loan certification for standard, non-standard and clock hour programs for both Scheduled (SAY) and Borrower Based Academic Year (BBAY) programs
  • 30-year average experience
Staffing professionals collaborating on a laptop to coordinate interim staffing services

06

Cover vacancies & peak season

Interim Staffing

ProEd provides professional interim staffing assistance for all levels of financial aid operations. We have a customized process to match the right candidate with every institution. Our consultants are able to serve as temporary staff during peak processing times or occupy vacancies due to staff turnover or medical/maternity leave. We ensure the hire transition is seamless, resulting in measurable results.

Our experts average thirty years of financial aid administrative experience and offer advanced expertise in all common student information systems. ProEd's Interim Directors are experienced professionals with niche skills qualified to fill an unexpected vacant position, take control of any project or cover long-term leave. In addition, our experts analyze the internal operations of the office and make suggestions for improvements, giving a new Director an optimal position to start from.

  • Peak processing cover
  • Turnover & leave cover
  • Interim Directors
  • All common SIS platforms
  • Compliance
Financial professionals reviewing documents and reports for program assessments, reviews, and audits

07

Assessments, reviews & audits

Partial Assessments, Program Reviews & Audits

ProEd is a powerhouse for financial aid services, offering compliance audits, operational assessments, and program reviews assistance. Our compliance audits provide a comprehensive analysis of an institution's adherence to regulatory guidelines and thorough reports which evaluate the strength and weakness of compliance preparations, security policies, user access controls, and risk management procedures.

ProEd's operational assessments provide a custom evaluation of your institution's financial aid operations with a focus on improving automation, workflows, communication, leadership management, and organizational structure. Our assessments make recommendations to address issues, improve operations and prevent audit issues and fiscal penalties.

  • Regulatory compliance analysis
  • Security policies & user access controls
  • Workflow & automation review
  • Organizational structure recommendations

Interested in learning more

About our innovative financial aid services?

Tell us about your institution and we'll walk you through the services that fit — whether that is full-service verification, a chunk of your backroom processing, or an interim director for next term.

FAQ

Frequently Asked Questions

Here are the answers to some of our most commonly asked questions. If you do not find the answer you are looking for, reach us by phone or email — we're happy to help.

Still have questions?

Do we get proof of non-filing and transcripts from the IRS?

Yes. With ProVerifier+ Financial Aid Solutions we electronically retrieve both proof of non-filing and tax transcripts from the IRS. The student electronically files a Tax Form 4506-T and a Verification Worksheet — we take care of the rest.

What type of data integrations are needed?

Our solution is easily integrated into any school system requiring very little IT resources. We automatically push all documents directly to the school's imaging system without indexing or scanning. If no imaging system exists, all documents can be viewed directly in ProVerifier+. This eliminates the risk of students obtaining the incorrect tax documents or giving up on the process altogether.

What security measures do you have in place?

Outsourcing can include complex privacy and data security issues, which must be taken into consideration when choosing a vendor. Security is a top priority due to the sensitive nature of the material involved. We use a world-class secure infrastructure that is Federal Information Security Management Act (FISMA) compliant and purposely selected for its scalability and security.

Are your solutions flexible to accommodate individual school needs?

Yes, of course! We provide services regardless of size or information system, and our solutions are compatible with any information or imaging system. Choose from ProVerifier+ Full Service (outsourced model), ProVerifier+ Software as a Service (SaaS model), ProVerifier Basic, TaxDox and ProWork.

Can we speak with some of your former or current clients?

Due to confidentiality, we are not able to provide a complete list of clients. However, we are happy to provide a list of approved references upon request.