Job Description: The Consultant will assist ProEd’s college client financial aid offices in completing the school’s “backroom” financial aid processes like verification, R2T4, SAP, etc. The consultant will access the school’s mainframe and imaging system through a Virtual Machine and VPN connection provided by ProEd and the school. If the documentation is unclear or incomplete, the consultant completes request additional information. The consultant is responsible for:
(a) Demonstrating knowledge and expertise in a given financial aid process,
(b) Becoming familiar with and following the school’s specific guidelines and policies,
(c) Using ProEd’s secure web-based portal and work queues,
Requirements: All consultants must pass a criminal background check conducted by ProEd. Consultants must also pass a training and assessment process to determine the level of proficiency in completing assigned work.