Founded in 2001, ProEd is a full-service financial aid outsourcing, auditing, and consulting company. We were one of the first companies to pioneer a fully remote processing business model to assist schools with “backroom” financial aid work. Now, we provide a wide array of services including: remote processing, call center, E-sign document platform, general consulting and Title IV Federal Student Aid training.
Meet our leadership team
Paul J. Gilroy, Ph.D.President & CEO
Paul Gilroy, Ph.D., Founder, President and CEO – Dr. Gilroy has an earned Ph.D. from the University of Texas and a M.Ed. and Baccalaureate degrees from Rutgers University. read more…He has been in the financial aid and student services industry for over 40 years. He has held positions as Assistant, Associate and Director of Financial Aid, as well as, Associate Vice President of Enrollment Management. Dr. Gilroy has extensive experience in technical systems (i.e. Banner, PeopleSoft, Datatel Colleague, and PowerFAIDS), policy writing and interpretation as well as managing large university departments.
Aida A. Gilroy, MAExecutive VP and CFO
Aida A. Gilroy, MA, Founder, Executive VP and CFO – Mrs. Gilroy has a MA in Higher Education Leadership from Argosy University and a baccalaureate degree from Seton Hall University. read more…She has been in the financial aid industry for over 40 years and held positions as Assistant, Associate and Director of Financial Aid. Mrs. Gilroy has extensive experience in financial aid administration, human resources and financial management.
Summer Scott, MEdVP, Operations
Summer Scott, MEd, VP of Operations – Mrs. Scott has a Master’s degree in Higher Education Administration from Loyola University which is located in Chicago, IL. read more… She has a BA in History from Wittenberg University in Springfield, OH. She has been in the financial aid and student services industry for over 18 years and held positions as counselor, Assistant Director and Associate Director. Mrs. Scott has extensive technical knowledge of Banner, PeopleSoft, and Datatel Colleague. She has written a number of policy and procedure manuals and training manuals for various clients and is a verification training expert. She also conducts operational and system assessments.
Ashly Thielke, BAVP, Communications
Ashly Thielke has a BA from MetroState University in Marketing. She has extensive knowledge and experience in sales, marketing, read more…communications and project management. She has over 10 years of experience in serving customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Ms. Thielke has extensive financial aid knowledge and technical experience in financial aid management systems to include Banner, PeopleSoft, and Datatel Colleague.
Melissa Sisco, Ed.D.VP, Technology
Melissa Sisco, Ed.D., VP of Technology – Dr. Sisco has been working in Higher Education for 12 years. In addition to her work as Associate Director for Financial Aid systems and Director of Financial Aid, she has worked as an analyst in Institutional Research and in Technology Services. read more… She specializes in financial aid systems, financial aid data analysis and reporting. Dr. Sisco is a graduate of the University of Arkansas, focusing in workforce development education. She also has a MA from Arkansas Tech University, with focus in College Student Personnel, and a BA from the University of Central Arkansas. She has advanced technical knowledge of Banner and Colleague systems along with working knowledge of other student and financial aid processing systems. She has implemented strategies for automation of financial aid processing, streamlined new aid year setup, and best practices for financial aid offices.
Martin Case, MSDirector, Account Management
Mr. Case has a Master’s of Science degree from Purdue University, IN in which he specialized in Higher Education Administration. He received his B.S. degree in Management from Purdue where he specialized in marketing. read more… Prior to joining ProEd, Marty was and still is the Director of Financial Aid for the St. Elizabeth School of Nursing, a position he has held since September, 1990. Prior to that, Marty worked in the banking industry and was responsible for all aspects of the Consumer Lending Department, including revolving credit, VISA, home-equity loans, and student, auto and personal loans. Marty possesses a great degree of financial aid skill and has over 25 years of direct financial aid experience. He is proficient in PowerFAIDS, Jenzabar and PeopleSoft.
Rhonda Pilgrim, MBADirector, Account Management
Ms. Pilgrim has a Master’s of Business Administration degree from Lewis University, IL in which she specialized in International Business Administration. She received her B.A. degree in Liberal Arts, with honors from Roosevelt University with a 4.0 GPA. read more… Prior to joining ProEd, Rhonda was the Associate Director of Financial Aid for Lewis University. Prior to that, Rhonda worked for the Career Education Corporation as a Financial Aid Quality Assurance Specialist and the Environmental Technical Institute in Blue Island, IL. She is proficient in Legacy systems, PowerFAIDS and PeopleSoft.
J’Dale Berner, MSAssistant Vice President
Mrs. Berner has a Master’s of Science degree from Keuka College and a Baccalaureate degree in Communications from Alfred University in New York. Prior to joining ProEd, J’Dale served as the Director of Financial Aid at Geneva General Hospital Schools of Nursing for 7 years. read more… J’Dale has more than 15 years’ experience in higher education and has worked in financial aid since 2005. J’Dale has extensive experience with tem-based, nonterm and clock hour programs. In addition to her duties at ProEd, J’Dale oversees the financial aid operations at Orleans/Niagara BOCES in Buffalo, NY. She has extensive knowledge of PowerFAIDS, Jenzabar, Datatel Colleague, Banner, Empower and Financier.
Meredith GilroyDirector, Sales and Marketing
Meredith Gilroy, Director of Sales and Marketing – Ms. Gilroy has a Baccalaureate Degree in Marketing from The Pennsylvania State University Smeal College of Business at University Park and a Minor in Media Studies from the College of Communications. read more…She has extensive experience in Franchise Development from one of the top 5 franchisors in the US. Her experience in sales and marketing spans a diverse set of skills, including managing media campaigns, writing press releases, lead qualification, developing/managing CRM systems, and account management. Ms. Gilroy is spearheading sales and marketing for ProEd’s ProDoc E-sign document platform.
Our Senior consultants
Irvin Bodofsky, M.Ed.Senior Consultant
Irv Bodofsky, Senior Consultant – Mr. Bodofsky has a Master’s degree in Education from Indiana University and a baccalaureate degree from Rutgers University. He has over 40 years of financial aid and student services industry and has held positions as Assistant Director, Associate Director, and Director of Financial Aid and Assistant Dean of Enrollment Management. read more… Mr. Bodofsky is a past NASFAA Chair and has held various other positions at the regional and national levels for professional financial aid administrators. He has extensive experience within various areas within financial aid and students services to include Admissions, Registrar and Student Accounts. He also writes policy and procedures manuals for various clients and is a financial aid training expert.
Al Hermsen, MBASenior Consultant
Mr. Hermsen has a Master’s of Business Administration from Eastern Michigan University and a baccalaureate degree in Accounting from Michigan State University. He has held positions as Controller, Associate Director and Director of Financial Aid. Mr. Hermsen is well-known in the financial aid industry, particularly in the Midwest region and nationally. read more… He was the recipient of the Michigan Student Financial Aid Association Distinguished Service Award. He has extensive experience in the administration of financial aid as well as student accounts and business systems generally. He has worked for the University of Michigan and Wayne State University and is well versed in aid administration at large public universities. He is a long-time PeopleSoft and Banner user. Mr. Hermsen has been in the financial aid industry for over 40 years.
William Irwin, Ph.D.Senior Consultant
Dr. William Irwin has an earned Ph.D. from The Ohio State University, a M.S. Ed. and B.S. in Business from Indiana University. He has over 40 years of financial aid and student services industry experience. Bill was Director of Financial Aid at Lock Haven University, PA for 28 years. read more… Mr. Irwin is a past NASFAA Chair and past President of EASFAA and PASFAA. He has extensive experience within various areas within financial aid and students services to include Admissions, Registrar and Student Accounts. He conducts operational and systems assessments and writes policy and procedures manuals for various clients and is a financial aid training expert. Dr. Irwin is a nationally recognized expert in the financial aid industry and served on the Advisory Committee on Student Financial Assistance.
Ixchel Baker-Tate, D.M.Senior Consultant
Ixchel M. Baker-Tate, D.M., Senior Consultant – Dr. Baker-Tate has an earned Doctor of Management in Higher Education and a MBA from the University of Maryland University College and a baccalaureate degree from the University of North Carolina at Chapel Hill. read more… She has been in the financial aid industry for over 20 years and held positions as Senior Counselor, Manager, Associate Director, and Director of Financial Aid. Currently, she is the interim Financial Aid Director at the Florida State College of Jacksonville, a multi- campus environment. Dr. Baker-Tate has extensive technical knowledge in implementation of various Financial Aid Management Systems to include Banner and PeopleSoft.