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VERIFICATION ASSISTANT
We perform your verification process:
- Off-site review of verification worksheets and supporting documents
- Recommend actions and submit changes
- Provide audit trail and online archival system
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COMMUNICATION ASSISTANT
We answer phone calls from students and respond to their questions:
- 24/7 Service
"Centerless" call center available round the clock
- Relevant Responses
Access to student records allows us to investigate and provide answers to specific questions
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SATISFACTORY ACADEMIC PROGRESS (SAP) ASSISTANT
We review Satisfactory Academic Progress based on your guidelines and provide:
- Off-site review of students' progress
- Off-site review of appeals for reinstatement
- A recommendation that you can enact
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PROFESSIONAL JUDGMENT (PJ) ASSISTANT
We develop interactive forms for your website that provide:
- Error Trapping
Insures accuracy of form completion and fewer questions
- Data Capture
Captures entries for use in your financial aid management system
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